To download a Fluke 33X Clamp Meter Recall Form, please click here!.
Fluke is voluntarily recalling certain 333, 334, 335, 336 and 337 Digital Clamp Meters that were manufactured between 3 March, 2008 and 27 February, 2009. The models and serial numbers affected are listed in the table below. If you own one of these clamp meters, please stop using it and send it back to your point of purchase for replacement. If you are not the primary user of the Fluke 33X Series Clamp Meter, please pass this notice along to the appropriate people within your organization:
|
Model Family |
Starting Serial No. |
Ending Serial No. |
|
Fluke-337
(All models which start with 337, including model 337A and 337CWG) |
96070000 |
98890607 |
|
Fluke-336
(All models which start with 336, including model 336A and 336 CWG) |
96220000 |
98900400 |
|
Fluke-335
(All models which start with 335, including model 335A and 336CWG) |
97010000 |
98860104 |
|
Fluke-334
(All models which start with 334, including model 335A and 336CWG) |
97010000 |
98870101 |
|
Fluke-333
(All models which start with 333, including model 333A and 336CWG) |
97010000 |
98880240 |
IMPORTANT: Models with the suffix “R” or the prefix “S” are NOT included in this recall.
Description of the problem
Through quality assurance tests, we have discovered a potential short circuit connection on the circuit board. This may lead to inaccurate voltage readings including a low or no voltage reading on a circuit energized with a hazardous voltage. This finding could create a hazardous situation if the user were to contact live voltage based on an erroneous instrument reading.
Actions
- Stop using your affected 33X series clamp meter(s) even if you have not experienced problems.
- Verify your clamp meter is affected using the serial numbers provided above.
- Return your clamp meter for a free replacement. You can return your clamp meter by:
- Returning your meter to your place of purchase. They will Supply a replacement meter free of charge from their stock holding;
OR
- Completing the attached form and fax to Fluke on (02) 8850 3300. We will supply a Toll Express pre-paid freight satchel to return the effected meter. We will supply a replacement meter to you directly;
OR
- Calling (02) 8850 3333 between 8:30 am and 5 pm Eastern Standard Time Monday to Friday and following the instructions provided.
- Please do not send test leads, cases or other accessories.
We are undertaking this voluntary recall because we place tremendous importance on our customer’s safety and the reputation of our products. Please accept our apologies for any inconvenience caused by this action.
Sincerely,
Barbara Hulit Stephen Hood
President, Fluke Corporation Managing Director, Fluke Australia |
